Frequently Asked Questions
Everything you need to know about our services, support response times, cybersecurity, cloud migration, and onboarding process.
General & Managed IT FAQs
Managed IT services involve outsourcing your IT operations to a dedicated provider who monitors, manages, and maintains your systems proactively, preventing downtime and data loss.
Break-fix support reacts after problems occur. Managed IT prevents issues before they happen through 24/7 continuous monitoring, automated security patching, and proactive maintenance.
We primarily work with small to mid-sized businesses looking for reliable, secure, and scalable IT solutions.
Microsoft 365 FAQs
We handle account creation, application configuration, security setup (MFA & access controls), and full deployment tailored to your business.
Cybersecurity FAQs
Antivirus detects known threats, while EDR (Endpoint Detection & Response) identifies and responds to advanced, hidden, and unknown threats in real time.